LemiLeap Inc. TERMS AND CONDITIONS

Last Updated: July 2026

Thank you for your interest in LemiLeap Inc. ("Lemi," "we," "us," or "our") and our marketing operating system for in-house marketing teams at lean B2B companies (the "Platform"). These Terms and Conditions (these "Terms"), together with our Privacy Policy, govern your access to and use of the Platform.

BY ACCESSING OR USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, and "you" refers to such entity. If you do not agree to these Terms, you may not access or use the Platform.

1. PLATFORM OVERVIEW

1.1 Service Description

Lemi provides a marketing operating system for in-house marketing teams at lean B2B companies. The Platform helps businesses:

Conduct comprehensive market research and competitive analysis
Develop customized marketing strategies and campaign plans
Create content for various marketing channels and platforms
Generate advertising materials and creative assets
Execute and manage marketing campaigns across multiple channels
Integrate with third-party marketing and social media platforms

1.2 Platform Features

The Platform includes various tools and services for marketing automation, including but not limited to:

AI-powered content generation and strategy development
Market research and business intelligence tools
Campaign creation and management systems
Integration capabilities with social media and advertising platforms
Analytics and performance monitoring tools
Collaboration and project management features

1.3 Support

Support is available via email at support@lemileap.ai during business hours. LemiLeap will use reasonable efforts to respond to support requests within one business day.

2. ACCOUNT REGISTRATION AND SECURITY

2.1 Account Creation

To use the Platform, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Account Security

You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized use of your account
Accept responsibility for all activities under your account

2.3 Account Termination

We reserve the right to suspend or terminate your account for material breach of these Terms, illegal activities, non-payment of fees, or other material violations after providing reasonable notice where practicable. You may terminate your account at any time through the Platform settings.

3. ACCEPTABLE USE

3.1 Permitted Uses

You may use the Platform only for lawful business purposes and in accordance with these Terms. Permitted uses include:

Creating marketing content and campaigns for your business
Conducting market research and competitive analysis
Managing and executing marketing automation workflows
Integrating with authorized third-party platforms and services

If you use the Platform on behalf of a third party, such as a client, you represent and warrant that you have all necessary rights, permissions, and authority to act on their behalf and to submit their information or content. You are solely responsible for ensuring your use complies with applicable laws and third-party rights.

3.2 Prohibited Uses

You agree not to use the Platform in any way that is unlawful, unethical, harmful, or in violation of these Terms. Specifically, you agree not to:

Use the Platform for any illegal or unauthorized purposes
Generate or distribute content that is defamatory, harassing, abusive, or invasive of privacy
Violate the intellectual property rights, publicity rights, or other legal rights of any third party
Use the Platform to spam, phish, deceive, or engage in fraudulent, misleading, or malicious activities
Attempt to reverse engineer, access, or circumvent Platform security or authentication mechanisms
Share your account credentials or allow unauthorized access to your account
Generate content that violates advertising, marketing, or consumer protection laws
Create false, exaggerated, or misleading marketing claims or representations
Generate or distribute sexually explicit, pornographic, or adult content, including nudity or content intended to be sexually suggestive
Generate or promote violent, threatening, hateful, or graphic content that encourages or depicts harm or abuse
Generate or distribute deceptive or manipulated content, including deepfakes, impersonations, or AI-generated media, when used to mislead others, impersonate real individuals without consent, or present false claims as fact
Use the Platform to interfere with elections, manipulate public opinion, or spread misinformation, disinformation, or conspiracy content
Impersonate individuals or entities without authorization, or misrepresent your affiliation with any person, organization, or brand
Use the Platform to conduct scams, commit financial fraud, or deceive consumers or businesses for gain
Violate the terms of service or usage policies of third-party platforms or services integrated with the Platform

3.3 Content Standards

All content created using the Platform must comply with:

Applicable advertising and marketing regulations
Platform policies and community guidelines
Third-party platform terms of service for integrated services
Professional and ethical marketing standards

4. INTELLECTUAL PROPERTY

4.1 Platform Ownership

The Platform, including its software, algorithms, user interface, and underlying technology, is owned by Lemi and protected by intellectual property laws. You acknowledge that no ownership rights are transferred to you.

4.2 User Content

You retain ownership of content you create using the Platform ("User Content"). By using the Platform, you grant Lemi a limited, non-exclusive, worldwide, royalty-free license to process, store, transmit, and display your User Content solely to provide the Platform services. This license includes the right to sublicense to LemiLeap's service providers (such as hosting, AI, and integration providers) as necessary to deliver the Platform.

4.3 AI-Generated Content

Content generated by AI tools within the Platform is provided for your use in accordance with these Terms. You are responsible for reviewing, customizing, and ensuring compliance of all AI-generated content before use. Because AI systems generate outputs from shared models, similar or identical outputs may be generated for other users, and AI-generated content may not be eligible for copyright or other exclusive protection. LemiLeap does not warrant that AI-generated content is original, unique, or non-infringing, and you are responsible for confirming your right to use it before use.

4.4 Feedback

If you provide feedback, suggestions, or ideas about the Platform, you grant Lemi an unrestricted, perpetual, irrevocable, non-exclusive, royalty-free right to use, modify, and commercialize such feedback without compensation or attribution.

5. THIRD-PARTY INTEGRATIONS

5.1 Connected Services

The Platform may integrate with various third-party services, including:

Social media platforms and content publishing services
Digital advertising platforms and campaign management tools
Customer relationship management systems
Analytics and performance monitoring services
Payment processing and billing services

5.2 Third-Party Terms

Your use of integrated third-party services is subject to their respective terms of service and privacy policies. You are responsible for complying with all applicable third-party terms.

5.3 Google Services Integration

When you connect Google services (including Google Ads and Google Analytics) to the Platform:

You authorize us to access your Google services data solely to provide our marketing and analytics services
We comply with the Google API Services User Data Policy, including the Limited Use requirements, as well as Google's API Terms of Service and all applicable Google policies
We access only the minimum data necessary to provide the specific services you request
We do not use Google Ads or Google Analytics data for any purpose other than providing those services to you; Google Analytics access is read-only
You can disconnect Google services at any time through your account settings
We implement Google's required security and data protection standards
Our app does not use Google user data for any purpose other than to provide you with the services described. We do not sell or share your Google user data with third parties

5.4 Integration Security

We use secure authentication protocols for third-party integrations and do not store your credentials for connected services. You may disconnect integrations at any time through your account settings.

5.5 Third-Party Availability

We do not guarantee the continued availability of third-party integrations. Third-party services may change their terms, pricing, or availability, which may affect Platform functionality.

5.6 Advertising and Campaign Execution

When you use the Platform to create, manage, or launch advertising campaigns through connected third-party accounts (such as Google Ads, Microsoft Ads, or Meta):

You authorize LemiLeap to create, manage, schedule, and launch campaigns and related assets on those accounts at your direction and through your authorized platform connections.
All media and advertising spend is your own cost and is billed directly to you by the applicable advertising platform. Advertising spend is not included in your subscription fees.
You are responsible for reviewing and approving campaigns, budgets, targeting, and creative before they are launched. The Platform provides approval checkpoints for this purpose.
You are responsible for ensuring your campaigns comply with the advertising policies and terms of each platform.
LemiLeap is not responsible or liable for advertising spend, campaign performance or results, or for the suspension or restriction of any third-party account arising from campaigns you create or approve.

6. SUBSCRIPTION AND PAYMENT TERMS

6.1 Subscription Plans

The Platform is offered through various subscription plans with different features, usage limits, and pricing. Current plans and pricing are available on our website and may be updated from time to time.

6.2 Payment Processing

Payments are processed through secure third-party payment processors. You authorize us to charge your designated payment method for all applicable fees.

6.3 Billing and Renewal

Subscriptions automatically renew unless cancelled before the renewal date
Billing occurs in advance for each subscription period
For annual subscriptions, LemiLeap will provide at least 30 days' notice before the renewal date
Price changes will be communicated with reasonable advance notice
No refunds are provided except as required by law or as otherwise specified in an executed order form or subscription agreement

6.4 Usage Limits

Subscription plans include specific usage limits for various Platform features. Exceeding these limits may result in additional charges or temporary service restrictions.

6.5 Subscription Modification

You may upgrade or downgrade your subscription plan at any time. Changes will take effect at the next billing cycle unless otherwise specified.

6.6 Pilots

Pilots, where offered, are governed by separately agreed terms between the parties. Access during a pilot period may include modified features, usage limits, or pricing as specified in the pilot agreement. Upon conclusion of a pilot, continued access to the Platform requires conversion to a paid subscription under these Terms.

6.7 Beta Features

From time to time, LemiLeap may make beta, preview, or early-access features available within the Platform. Such features are provided "as-is" and may be modified, suspended, or discontinued without notice. Beta features are not subject to the same warranties or service expectations as generally available Platform features.

7. AI SERVICES AND DISCLAIMERS

7.1 AI Technology

The Platform utilizes various artificial intelligence and machine learning technologies to provide content generation, analysis, and automation services. AI outputs are based on algorithms and training data and may not always be accurate or appropriate.

7.2 Content Review Responsibility

You are solely responsible for reviewing, editing, and approving all AI-generated content before use. Lemi makes no warranties about the accuracy, completeness, or suitability of AI-generated content.

7.3 AI Limitations

AI services may:

Produce inaccurate or inappropriate content
Reflect biases present in training data
Generate content that requires fact-checking and verification
Fail to understand context or nuanced requirements
Produce results that vary in quality and relevance

7.4 Compliance Responsibility

You are responsible for ensuring all content and campaigns comply with applicable laws, regulations, and industry standards, regardless of AI assistance.

7.5 AI Training

LemiLeap does not use User Content to train its AI models or the AI models of third-party AI providers. Anonymized, aggregated usage data may be used to improve Platform features and service quality.

8. DATA AND PRIVACY

8.1 Data Collection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

8.2 Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security. You acknowledge the inherent risks of transmitting information over the internet.

8.3 Data Retention

We retain your data for as long as your account is active, or as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements, as further described in our Privacy Policy.

8.4 Data Export

You may export your data in standard formats through the Platform interface, subject to any technical limitations.

8.5 Sub-Processors

LemiLeap engages sub-processors to provide and support the Platform, including hosting, AI, payment processing, and integration providers. A current list of sub-processors is available upon written request to legal@lemileap.ai. LemiLeap will provide notice of material changes to its sub-processors via email to active customers.

8.6 Security Incident Notification

In the event of a security incident affecting User Content, LemiLeap will notify affected customers without undue delay after becoming aware of the incident, in accordance with applicable law. Notice will include a description of the incident, the data affected (to the extent known), and the steps LemiLeap is taking to address it.

8.7 Data Processing Addendum

Customers with specific data protection compliance requirements may request a Data Processing Addendum by contacting legal@lemileap.ai.

8.8 Data Deletion Confirmation

Following account closure and the applicable retention or export period, LemiLeap will delete Customer Data from its active systems. Upon written request to legal@lemileap.ai, LemiLeap will confirm in writing when such deletion has been completed.

9. LIMITATION OF LIABILITY

9.1 Service Disclaimer

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEMI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY.

9.3 Maximum Liability

IN NO EVENT SHALL LEMI'S TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PLATFORM SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM.

9.4 Third-Party Services

Lemi is not responsible for the performance, availability, or content of third-party services integrated with the Platform.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lemi and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

Your use of the Platform
Your violation of these Terms
Your violation of any third-party rights
Content you create or distribute using the Platform
Your violation of applicable laws or regulations

11. TERMINATION

11.1 Termination by You

You may terminate your account at any time by following the cancellation procedures in your account settings. Termination will be effective at the end of your current billing period.

11.2 Termination by Lemi

We may suspend or terminate your access to the Platform for:

Material breach of these Terms
Illegal or harmful activities
Non-payment of fees after reasonable notice
Abuse of Platform resources or other users
Discontinuation of the Platform or a material portion thereof

Where practicable, LemiLeap will provide reasonable notice and an opportunity to cure before suspension or termination, except in cases of illegal activity, security threats, or non-payment.

11.3 Effect of Termination

Upon termination:

Your access to the Platform will continue until the end of your current paid subscription period, unless termination is due to a violation of these Terms or other misuse, in which case access may be revoked immediately
No refunds will be provided for the remaining portion of a subscription period except as required by law or as specified in an executed order form or subscription agreement
Your data may be deleted after a reasonable period following account closure
Any outstanding fees remain due and payable
All accrued rights and obligations will survive termination

12. CONFIDENTIALITY

12.1 Definition

"Confidential Information" means any non-public information disclosed by one party (the "Disclosing Party") to the other (the "Receiving Party"), whether orally, in writing, or by access to the Platform, that is identified as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, but is not limited to, business plans, customer and lead data, marketing strategies, pricing, product roadmaps, financial information, and User Content.

12.2 Obligations

The Receiving Party agrees to:

Use Confidential Information solely for the purpose of fulfilling its obligations or exercising its rights under these Terms
Protect Confidential Information with at least the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care
Not disclose Confidential Information to any third party except to employees, contractors, or service providers who have a need to know and who are bound by confidentiality obligations at least as protective as those in these Terms

12.3 Exceptions

Confidential Information does not include information that:

Is or becomes publicly available through no fault of the Receiving Party
Was known to the Receiving Party prior to disclosure, without obligation of confidentiality
Is independently developed by the Receiving Party without reference to the Disclosing Party's Confidential Information
Is rightfully received from a third party without obligation of confidentiality
Is required to be disclosed by law, regulation, or court order, provided the Receiving Party gives prompt notice (where legally permitted) to allow the Disclosing Party to seek a protective order

12.4 Duration

Confidentiality obligations survive termination of these Terms for a period of three (3) years, except with respect to trade secrets, which remain protected for as long as they qualify as trade secrets under applicable law.

13. CHANGES TO TERMS

13.1 Term Updates

We may modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will provide reasonable notice of material changes.

13.2 Acceptance of Changes

Your continued use of the Platform after any changes constitutes acceptance of the updated Terms. If you do not agree to changes, you must discontinue use of the Platform.

13.3 Notice of Changes

We will notify you of material changes through:

Email notifications to your registered email address
Prominent notices on the Platform
Updates to the "Last Updated" date of these Terms

14. DISPUTE RESOLUTION

14.1 Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Washington State.

14.3 Informal Resolution

Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiations for at least 30 days.

14.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any executed order form, subscription agreement, or proposal between the parties, constitute the entire agreement between you and Lemi regarding the Platform. In the event of conflict between these Terms and a separately executed order form, subscription agreement, or proposal, the order form, subscription agreement, or proposal will control.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 No Waiver

Lemi's failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. Lemi may assign these Terms without restriction.

15.5 Force Majeure

Lemi shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, acts of government, or technical failures.

15.6 Export Control

The Platform and related technology may be subject to export control laws. You agree to comply with all applicable export control regulations.

16. CONTACT INFORMATION

For questions about these Terms or our services, please contact us at:

Email: legal@lemileap.ai

For technical support, please contact: support@lemileap.ai

These Terms and Conditions were last updated on July 2026. You can request access to previous versions by contacting us using the information above.

Terms of Service